What you will have at the end
You will have two ChatGPT accounts signed in on the same browser or phone and know how to move between them, log one out and keep work and personal data apart. Steps follow OpenAI's Help Center, read on November 4, 2026.
Before you start
Check these first.
- Account switching works on chatgpt.com and in the iOS and Android apps. On mobile it is still rolling out, so if you do not see Switch account in Settings, it has not reached you yet.
- You can stay signed in to two accounts at a time. You can own more, but to add a third you must log out of one.
- A new second account is free and starts on the Free plan.
- On Enterprise, the workspace owner can allow or block switching. If it is unavailable, ask them.
1. Add a second account on the web
Open the account menu, select Add account, then sign in or create the new account. You stay signed in to the first one. If two accounts are already signed in, select Add another account, choose which one to log out, and continue.
2. Add it in the iPhone or Android app
Open Settings, select Switch account, then Add account, and sign in. If two accounts are already signed in, Add account is hidden until you log out of one.
3. Switch between accounts
On the web, open the account menu and select the other account. In the apps, open Settings, select Switch account and pick the other one. Chats, memory, files and settings change to the selected account, and on mobile a notification for the other account switches you to it.
4. Log out of one account
On the web, open the account menu, select Log out and choose the account. In the apps, open Settings, Switch account, the ••• menu next to the account, then Log out. Logging out removes it from the switcher.
Check before you chat or pay
Switching is not merging. Confirm these before you start.
- The checkmark is on the account you mean to use.
- Work conversations are in the work account, so your organisation's rules apply to them.
- A subscription belongs to one account. Switching does not move or share it, and a paid plan on the second account needs its own purchase.
- Chats, memory and files do not move between accounts.
Common problems and fixes
You paid but see the Free plan: you are probably in the other account. Switch to the one that bought the subscription before buying again. An in-app purchase belongs to the account active at the time, and if your Apple Account or Google Play account is already tied to another ChatGPT account the app may block the purchase; buy on chatgpt.com instead. Switch account is missing in the app: the feature is still rolling out on mobile, so use chatgpt.com in the meantime. Add account is missing: two accounts are already signed in, so log out of one first.
Go to the source
Sources & further reading
Based on the official documentation below. Features and access can change; check the provider before making a decision.
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